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How to add or delete a user in Suburban.

Please be aware the security setup is IMMEDIATE and Suburban Software does NOT keep up with any user names or passwords. We can guide you through setup but it is managed and maintained by your company.

1. Click on the User Admin Screen on the Utility Menu:

*** NOTE – ONLY SYSTEM ADMIN WILL BE ALLOWED TO ACCESS THIS SCREEN

2. This screen will allow the System Admin to set up a user’s rights.

NOTES:
At least one person needs to be an active System Admin.
The user name and password are required.
A blank access level is assumed to be zero.
Spaces are not allowed in the user name or password.
A “System Admin” has access to all modules by default regardless of the levels set for each module.

Example Setups

Inquiry Only-No Updates Allowed: 

The typical driver inquiry-only setup would be similar to the user below. This would prevent the user from seeing any other menus, only allowing them to view customer inquiry but not performing updates.

Inquiry Only – Updates Allowed:

Inactive Users:

User will not be allowed to log into systems if he/she has been deactivated. This is done by unchecking the “ACTIVE” box.

Typical User:

This is the most common setup. The user will be able to access all menus except for PAYROLL and Utility and will be able to perform updates as necessary.

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