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Paragon Solutions

Am I PCI Compliant?

Contact Paragon Solutions for all PCI related questions. 1-800-884-5208

Can I change the email address that my settlements go to?

To change the email address call Paragon Solutions. 1-800-884-5208.

Can my settlement time be changed

Yes. To Change your settlement time call Suburban at 1-800-481-4440 or Paragon Solutions at 1-800-884-5208.

Changing Banks where Credit Card transactions are deposited

To change the bank where your credit card and web portal transactions are deposited you will need to call Paragon...

Gateway Responses and Decline Codes

Response Codes are generally issued by the bank or processor. If you are unsure what a code means contact Paragon...

How do I reprint a receipt through the Paragon Gateway?

Login using your username & password provided by Paragon. Click on Transaction Reports > Credit Enter the date the transaction...

Payments are not showing up on the gateway for my branch.

Many companies have multiple branches. If a company only has one gateway then this is generally not an issue. However,...

What can I do on my Paragon Gateway?

View and Print Batch Reports View and Print Transaction Reports Print Receipts Refund Credit Card and Web Portal Transactions if...

What is my Login Information for Paragon Gateway

When you sign up for Paragon you are given a unique User Name and password. if this needs to be...