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Pax S80 Credit Card Terminal

ACK Errors

ACK errors occur when the COM Cable from the Pax S80 Terminal to the computer is plugged into the wrong...

Decline: Invalid Login Information

This is a user setup error. Contact Paragon @ 1-800-884-5208

Gateway Responses and Decline Codes

Response Codes are generally issued by the bank or processor. If you are unsure what a code means contact Paragon...

How to email credit card receipts.

Click on Company Email Settings located on the Utility Menu This is different from the E-billing settings. You may use...

How to print CC receipts from the Pax S80 terminal and not from an office printer.

There are 2 settings that need to be changed. Terminal Setting: Press the Menu Button on the CC Terminal and...

My IP changed and my credit card terminal is not working.

First, check your ip address and verify that it can see the internet. Click here for the help article. Unplug...

Pax S80 Terminal getting Communication errors

Call Suburban to let them know what the exact message is. Some examples are: Comport Errors IP address is incorrect...

S80 – Installation Guide

Please note: If you are on the Suburban Cloud Server, using remote desktop services, or any other type of remoting...

S80 – Obtaining the IP Address

The S80 will need to be connected to your network/router directly to obtain an ip address. If you have not yet...

Setting up a Pax S80 Terminal while on RDP connection to Suburban

You will need the following cable to connect the terminal to the computer. If you do not have an open...

SSS PAX/DC INTEGRATION FAQ

Frequently Asked Questions What is the PAX default password? The default terminal password is today’s date in the format: mmddyyyy For...

Transaction remaining in the database on Pax S80 Terminal

Contact Paragon Solutions @ 1-800-884-5208. The terminal will need to be cleared of transactions.

Using the Pax S80 Credit Card Terminal to take payments.

Click on Customer Inquiry and pull up the customer that is making the payment. Then click on the payment button...