ACK errors occur when the COM Cable from the Pax S80 Terminal to the computer is plugged into the wrong...
This is a user setup error. Contact Paragon @ 1-800-884-5208
Response Codes are generally issued by the bank or processor. If you are unsure what a code means contact Paragon...
Click on Company Email Settings located on the Utility Menu This is different from the E-billing settings. You may use...
There are 2 settings that need to be changed. Terminal Setting: Press the Menu Button on the CC Terminal and...
First, check your ip address and verify that it can see the internet. Click here for the help article. Unplug...
Call Suburban to let them know what the exact message is. Some examples are: Comport Errors IP address is incorrect...
Please note: If you are on the Suburban Cloud Server, using remote desktop services, or any other type of remoting...
The S80 will need to be connected to your network/router directly to obtain an ip address. If you have not yet...
You will need the following cable to connect the terminal to the computer. If you do not have an open...
Frequently Asked Questions What is the PAX default password? The default terminal password is today’s date in the format: mmddyyyy For...
Contact Paragon Solutions @ 1-800-884-5208. The terminal will need to be cleared of transactions.
Click on Customer Inquiry and pull up the customer that is making the payment. Then click on the payment button...