PPS-Portable Propane

Yes, Contact Suburban @ 1-800-481-4440 or sssupport@suburbansoftware.com for more information on how to set this up.

1. Click on F4- Select Customers on your laptop/tablet 2. Enter your Company ID “XXX” in Customer name field 3....

It is the time at which the ticket is printed…  BUT… there should be three different times on the tickets....

Error 88 normally means one of the following: 1. The jumper pin on the truck meter is in the wrong...

In some of the older tablets, the GPS requires an update. Contact Suburban and we will be able to see...

If you exported the data to the trucks after the fees were set up, it should show up. It will...

1. Go to F4 Select Customers: 2. Type in Customer Name Field the 3 digit company ID. Then Press F8...

The LCR II register was locked up from the previous delivery. Have the driver put the register in the “Print”...

The first step is to move the dip switch on the Epson slip printer. Move #3 tab to “on” by...

Make sure the power is off to the truck and the register before proceeding! Open the LCR2 register on the...

The Portable Propane System (PPS) is Suburban Software System’s mobile application for propane businesses. It provides a simple, efficient interface...

The resolution and screen sizes cannot be set to large.  The system will crash and so will windows. These are...

Contact Suburban as soon as possible. Do Not attempt multiple logins

This will allow you to see your trucks, and get reports of what they are doing. Click on the following...

That is typically a setting with the printer.  There is garbage characters coming in from somewhere…. And ending up on...