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Web Portal

How to issue a Web Payment Refund.

To issue a web payment refund you will need to log on to the direct connect gateway, https://gateway.1directconnect.com.  If you do...

Is there a way to get access to see who is using the web portal on a daily basis?

Not at this time. We are looking to add adding something similiar to this in the future, however, there is...

Web Menu

This Menu allows the user to port and process web payments and orders.

Web Portal Client Utility.

Suburban Web Port Client Utility allows you to manage and control your company settings for your web portal. To use...

Web Users APP

This app allows you to make changes to your customer’s online account, such as: Delete an account Lock an account...

Web Users APP Instructions

This app can only be accessed if a key has been provided by Suburban. Call 1-800-481-4440 for more information or...