This module allows you to send statements, invoices, postcards, and letters electronically by email.
Once you have the .NET Framework installed on your system, sign into the Suburban Software
From the Gas Menu, click on the Utility Menu, then on E-Billing Setup
Email Settings:
Fill out the E-Bill Settings Screen with the appropriate information. If you are not sure about the email server or the username/password, please contact your email provider for assistance.
Pause Emails Setting: Use this box if your email provider has limits to how many emails can be sent at a time. You can set it to pause for a certain time after so many emails. Set to Zero to disable
Settings:
This screen sets up how you will send your Ebills
Send Ebills:
This screen allows you to choose what type of Ebill to send by clicking on the drop- down arrow.
NOTES*
- Below the Send Now Button there will be a message that will let you know how many Ebills to be sent out.
- If you would like to start on a certain number click on the check box and enter the number you want to start at.
- To view the Ebill file before you send click on the magnifying glass besides View Ebill
- When you are ready to send. Click on the Send Now button
Restore:
This screen allows you to restore or view a previously sent Ebill file. If you click on the restore button, it will copy the file to the output folder and allow you to send the Ebill file from the “Send” tab.
Invoice /Statement/Postcard Settings:
Pay Now: Check the Enable Pay Now option if you have opted to insert a button link that will take you to a separate page. This will allow your customers to pay their bill immediately. **Note: This requires a SQL Database. If you do not have this please contact Suburban for assistance**
Attached you will find the full manual. Please contact Suburban if you have any questions or if you would like to add the Ebill module